Housing FAQ

After your department or sponsor has made your apartment request, you will be assigned an apartment based on availability, application date, apartment size, etc. The Housing Coordinator will make the assignment and notify your department. In turn, your department will inform you of the assignment. You will be given basic information (location, apartment number, etc), and you will also be asked to call the Housing Office to make specific arrangements regarding your tenancy.

If you decline an apartment, your housing application will be closed. Any extenuating circumstances should be brought to the attention of the Housing Resource Coordinator or your sponsor.

Apartment availabilities are limited and an apartment may not be available upon your arrival. Please be assured that your application will remain active until such time as an assignment is made or you or your department/sponsor indicates that you no longer require housing accommodations.

After you have been informed of the building and apartment you have been assigned to, Housing Office personnel will give you information regarding your move (e.g., building contact, moving time restrictions -- including time, days of week, etc.). You will need to make your own moving arrangements and ensure that they coincide with any building restrictions.

If you decline an apartment, your housing application will be closed. Any extenuating circumstances should be brought to the attention of the Housing Resource Coordinator or your sponsor.

You will also be asked to provide a security deposit in the amount of one month's rent. You will need to provide this in the form of a money order or certified check payable to: MSKCC. Provided you have a United States Social Security number, your security deposit will be placed in your name in an interest bearing account. If you do not have a United States Social Security number, your security deposit will be put into a non-interest bearing account. Your security deposit is returnable when you vacate your institutional apartment provided that your apartment is left in the same condition you found it when you moved in. It is advisable to notify the Housing Office as soon as you know the date you will vacate your apartment because requests to the bank for return of security deposits normally take four to six weeks.

You will also be asked to provide the first month's rent, or a portion thereof based on your move-in date, in the form of a personal check, money order, or certified check payable to: MSKCC. Subsequent monthly rental payments will be made via payroll deduction provided you are on payroll and your salary is sufficient to make the rental payment. If you receive salary or funds from a source outside of the Memorial Sloan-Kettering payroll, you will be invoiced for rent on a monthly basis. Specifics concerning your monthly rental payments can be obtained from the Housing Office.

Your "housing license" stipulates the specific terms and conditions of your institutional housing arrangements -- such as where you will reside, what your rent will be, general resident responsibilities, as well as the length of your stay, which is based upon your appointment and staff type at Memorial Sloan-Kettering. We urge you to carefully review this important document. You are responsible for adhering to its stipulations. Please feel free to review the contents of your housing license with the Housing Office at the time of your occupancy and license signing.

As a housing resident, you are responsible for starting and stopping any and all of these services. You are responsible for payment for these services. To begin or end these services, you may contact the following companies:

• Telephone installation -- Verizon 212-890-2350
• Gas and electric -- Con Edison 800-752-6633
• TV cable service -- Time Warner 212-674-9100

Depending on your building, some of these services may vary; please check with the Housing Office to confirm.

If you need something repaired in your apartment, please contact your building superintendent and/or the Housing Office to arrange for the work to be done.

For maintenance type emergencies (e.g., flood, severe electrical problem, elevator breakdown), contact your superintendent or the Housing Office at 212-639-3164 or 212-639-7696 during regular business hours. If this type of emergency occurs after regular business hours, contact the page operator at 212-639-7886.

For all other emergencies requiring immediate urgent assistance (e.g., fire, medical, crime in progress), dial "911" for the assistance of the local police, fire, or emergency medical services.

The keys you received from the Housing Office upon your occupancy are your responsibility. If you should lose them, immediately contact your superintendent or the Housing Office. If you have lost your keys and/or are locked out of your apartment after business hours, you may contact your building's superintendent or doorman for assistance in entering your apartment. You may also contact the page operator at 212-639-7886, and you will receive assistance through on-call personnel.

Please ask your building superintendent what you should do with your trash. Depending on the building you reside in, you will either dispose of your trash via a compactor chute located on each floor or you will walk your trash to a designated area. Most of our buildings are equipped with compactor chutes.

Each building has different areas for recycling materials. Please check with the Housing Office or your superintendent for the designated recycling area in your building. New York City law requires the recycling of all newspapers, magazines, bottles, cans, etc. Information on New York City's recycling laws is available in the Housing Office or at your building.

Laundry facilities are located in all institutional properties (except 504 East 89th Street). Report any washer or dryer maintenance problems to the Housing Office or to the building superintendent.

You should contact the Housing Office as soon as you know you will be moving out. While it may sometimes be difficult, we ask that you inform the Housing Office at least four weeks in advance. This will enable us to do several things:

1. We can promptly and accurately put a stop to your payroll deduction or reconcile any outstanding balances to your account.

2. We can request your security deposit back from the bank which can take four to six weeks.

3. It will enable us to plan for future use of the apartment on a timely basis.

When you contact the Housing Office about your move out date, we will request a forwarding address and contact information in the event we need to pass on your security deposit or other items to you after you leave. Additionally, you need to inform your building superintendent of your move out date to make sure that there are no restrictions to moving on the date you have chosen -- i.e. if other moves have been scheduled for that day and no elevator will be available; weekend move restrictions particular to your building; etc. Please also note that you will be responsible for canceling your utilities, telephone, and cable TV services.

Yes, housing is only made available to eligible Center staff actively employed by the institution. When your appointment terminates, you will have up to ten days to vacate your apartment. You will be responsible for rental payment up to the day you vacate your apartment.

Housing is limited to three years occupancy.

The senior administration will consider limited extensions, which are based upon needs related to childcare or schooling matters, medical conditions, or the need to closely match housing occupancy with the start date of the fellow's next position.

Vacant apartments are on hold for other institutional priorities.